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Malaysia's First Online LEGO Store
Shipping
At this point of time, we only ship to destinations within Malaysia.

We usually sent your consignment to the courier service pickup center or Pos Malaysia 48 hours after payment has been made. Depending on the destination, it would take an additional 2-7 days for your consignment to reach you. We do have day jobs, in the event we are not able to do so, we would notify you.

The shipping method in Peninsula Malaysia is via SkyNet Courier service (P.O. Box addresses via Pos Malaysia regular parcel pos) with a flat rate cost of RM10.00. Shipping to Sabah and Sarawak is via Pos Malaysia regular parcel pos with tracking, flat rate RM10.00. If you prefer Pos Laju, please contact us for shipping cost estimation. 

Buyers would be given a tracking code, depending on the shipping service to track their consignments.

Items would be packed securely in a box. 


Returns and Exchanges
We will only accept returns if we are contacted within 10 days from the delivery of items.
Please return your items within 5 days from receiving confirmation from our Customer Service.
* As a general rule, we do not exchange items.
* We cannot accept returns/exchanges for items that have been kept for 10 or more days from the time of delivery.

* Exchanges are accepted when... *
1) Delivered items are different from those ordered (misdelivery).
2) Delivered items are defective.
3) Delivered items are damaged.
* In the above cases, BrickBastion.com will bear the return shipping cost.
(However, we ask that customers first pay for the shopping cost when they send the item. Once we receive the returned items, we will refund the shipping cost.) Please return your items within 5 days from receiving confirmation from our Customer Service.
* Furthermore, we can only exchange items that are still in stock.
If the item you want to exchange is not in stock, we will refund the item amount.

* Cases where we cannot accept returns *
Please understand that we cannot accept returns in the following cases:
1) Items that have been opened. 
2) Marked down items
3) Items that have been damaged, broken, or soiled while in the customer's possession.
4) Items that have been kept for more than 10 days after delivery without any compelling reasons.